Shipping policy

Olivora Beauty — Shipping Policy

At Olivora Beauty, we want your experience to feel as smooth and radiant as the products we curate. Because we partner with trusted third-party suppliers to bring you a wider range of beauty and self-care essentials, shipping times may vary. This policy explains how our shipping works and what you can expect.

Processing & Handling

  • Orders are typically processed within 2–5 business days after payment is confirmed.

  • Once processed, your items are packaged and shipped directly by our fulfillment partners.

Shipping Zones & Rates

  • We currently ship to the United States, Canada, the European Union, the United Kingdom, Australia, Brazil, and many other international locations.

  • Shipping costs are calculated at checkout and depend on your location, the size/weight of the package, and the shipping method available.

  • Note: Customers are responsible for providing the correct shipping address. Reshipments due to address errors will incur an additional shipping fee.

Third-Party Fulfillment

Olivora Beauty works with Zendrop and other fulfillment partners to ship products directly from their warehouses. This allows us to offer a broad selection of products but may result in longer delivery timeframes than traditional fulfillment.

Delivery Estimates

Estimated delivery times begin after the processing period:

  • United States: 7–15 business days

  • International Orders: 10–25 business days

  • Brazil: up to 35 business days

If tracking shows no updates or remains pending beyond 45 days (U.S.), 60 days (international), or 110 days (Brazil), we will refund or reship your order at no cost. 【turn0view0†source】

International Duties & Taxes

International shipments may be subject to duties, taxes, and customs fees imposed by the destination country. These charges are the customer’s responsibility. We cannot control or predict these fees. Please check with your local customs office for details before placing an order.

Package Tracking

  • Once your order ships, you’ll receive a tracking link by email so you can follow your package in real time.

  • Orders are typically shipped via carriers such as USPS, UPS, FedEx, or local postal services depending on destination.

Shipping Issues & Delays

  • We are not liable for delays caused by carriers, customs clearance, or events beyond our control.

  • If your order is marked “Delivered” but you did not receive it, please obtain a non-delivery certification from your local post office so we can review your case. 【turn0view0†source】

Contact Information

For any shipping-related questions, please contact us at:
📧 olivorabeautyinfo@gmail.com